NHTSA Complaint #11531191 — 2015 HYUNDAI GENESIS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11531191
Vehicle	2015 HYUNDAI GENESIS
Component	POWER TRAIN
Date of Incident	April 10, 2023
Date Filed	July 9, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

When driving at the speed of 20 - 25 MPH the car feels like its skipping or struggling to shifting into the next higher gear. Then all of a sudden it feels like someone rams into the back of us. Then the car will not shift into the next. I took the car into Coconut Creek Automotive LLC. The car just sat there for almost 3 months. They tell me that they could not duplicate the problem. I spoke with a service rep that told me he felt the problem. The Manager said to me that the car had to be driven and the problem displayed 5 out of 10 times. My car was there for almost 3 months and only drove 12 miles.

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