NHTSA Complaint #11531040 — 2021 SUBARU CROSSTREK

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11531040
Vehicle 2021 SUBARU CROSSTREK
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

When I make a forward sharp right or left turn, the tires "shudder". It feels like they are skipping or I'm hitting little bumps in the road. Crown Subaru in Chattanooga, TN, told me the center differential was bad, so I would need to replace the transmission for $11,000. I took it to a mechanic for a second opinion who specializes in Subaru repair. They scoped it, fully checked the transmission, bearings...anything they thought it could be and could not find anything wrong with the transmission or bearings. Nothing that could be causing the shuddering. After visiting a few discussion sites, many Subaru owners have this problem and they are told many different things from their dealerships; all ranging from "it's normal on these models" to an exorbitant repair like a new transmission. Note: when Subaru told me I needed to change out the transmission, they did not say for sure that would fix the issue.

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