NHTSA Complaint #11531025 — 2021 PORSCHE CAYENNE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11531025
Vehicle	2021 PORSCHE CAYENNE
Component	ELECTRICAL SYSTEM
Date of Incident	March 9, 2023
Date Filed	July 8, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PR

Consumer Description

Problem with the hybrid system and the engine control system. Unit changed automatically and unexpectedly from battery power mode to engine power mode when on battery power mode only. This change is not supposed to happen. This failure happened when starting the unit, put on drive and starting to move forward. This failure caused the unit to charge forward with more power unexpectedly. Causing almost to collide. At the time of the failure “engine control system” warning and “e power not available” warning lid up. The unit has been for service for 10 times with the same warnings powering up. At this time the unit has been on service for almost four month.

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