NHTSA Complaint #11530982 — 2013 JEEP GRAND CHEROKEE

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11530982
Vehicle	2013 JEEP GRAND CHEROKEE
Component	SEATS
Date of Incident	May 1, 2023
Date Filed	July 7, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The active headrest popped open without an accident and can't be reset due to broken internal tabs. Very dangerous if it happens while driving. It's like getting punched in the back of the head by a rock-em sock-em robot.

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