NHTSA Complaint #11609705 — 2013 JEEP GRAND CHEROKEE

SEATS issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number	11609705
Vehicle	2013 JEEP GRAND CHEROKEE
Component	SEATS
Date of Incident	August 20, 2024
Date Filed	August 20, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Passenger seat headrest exploded and hit my wife in the head/ear/neck and now she is in a lot of pain. This is the most random thing I have ever seen. My wife and daughter were driving through a parking lot going 4mph and the headrest just exploded. The plastic pieces holding the springs back broke and let the headrest fly forward into my wife’s head/ear/neck

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