NHTSA Complaint #11530968 — 2019 HYUNDAI SANTA FE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11530968
Vehicle 2019 HYUNDAI SANTA FE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

Engine Failure. Engine stalls during deceleration. If it doesn’t stall while braking, it immediately stalls around 5 mph when I come to a stop sign or red light. Vehicle start/stop button will not work to start the vehicle back up. It is to sit for 10-20 minutes and then it will start. If I don’t let it sit, it gives me a message on the dash that the vehicle is already on/running even though it is not. I have done regular maintenance and have had it serviced 4 times for the same issues. It has 126,000 on it. The dealership said it was the oxygen sensors and spark plugs. We had those fixed and the problem continued. The dealership is now wanting me to pay $11,000 for a used motor to be installed. Check engine light keeps repeating oxygen sensor malfunction. This has been happening since July of 2022.

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