NHTSA Complaint #11530838 — 2011 AUDI Q7

The contact owns a 2011 Audi Q7. The contact stated while driving 45 MPH, the vehicle lost motive power and stalled without warning. The contact was unable to restart the vehicle and had the vehicle towed to an independent mechanic to be diagnosed. The independent mechanic stated that the high-pressure fuel pump had failed. The contact was informed that the fuel pump, fuel injectors, fuel tank, and fuel filter needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was contacted and stated that the vehicle needed to be diagnosed by the dealer. No additional assistance was provided. The failure mileage was 114,000.