NHTSA Complaint #11530653 — 2014 JEEP GRAND CHEROKEE FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	11530653
Vehicle	2014 JEEP GRAND CHEROKEE
Component	FUEL/PROPULSION SYSTEM
Date of Incident	June 19, 2023
Date Filed	July 6, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Recall Z46, NHTSA 22V-406 was issued a ~year back. Dealership was contacted at that time and they informed us a remedy and/or parts are not available. Now, the fuel system has failed. The failure occurred in an intersection. Vehicle was towed to a mechanic and determined it was the fuel system failure and it was under recall. Vehicle was then towed to the dealership. One year later there is still no remedy and/or parts available. Mopar was contacted and they informed me there is no remedy and/or parts are not available. 1 YEAR IS UNREASONABLE. The last recall W79, NHTSA 20V699 was handled the same way. We made the repairs ourselves and then requested a refund which was ignored. I am assuming the newest recall 66A, NHTSA 23V-411 will be handled the same way. A quick search on the internet revealed that MOPAR parts are available to remedy the fuel issue.

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