NHTSA Complaint #11530640 — 2023 LINCOLN AVIATOR PHEV

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11530640
Vehicle	2023 LINCOLN AVIATOR PHEV
Component	FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident	April 30, 2023
Date Filed	July 6, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

On the 10th day of ownership (April 30, 2023), all cameras became inoperative. This is a known/continuing defect since 2020 yet Lincoln/Ford continue to sell these vehicles. My new car has been in and out of the shop on numerous occasions and it had no recalls according to the NHSTA and Ford websites. They have replaced 2 modules and wiring harness and, finally they agreed it was the same 360 degree camera issue that has plagued them since 2020. As of today, my VIN is listed under the 360 degree camera recall with no solution available. I'm told it is a software issue. As repairs were attempted, I also lost rear & forward collision avoidance and adaptive cruise control which may have since been corrected.

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