NHTSA Complaint #11530526 — 2021 RAM 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11530526
Vehicle	2021 RAM 1500
Component	ENGINE
Date of Incident	November 26, 2022
Date Filed	July 5, 2023
Mileage	15,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The contact owns a 2021 Ram 1500. The contact stated while driving 20 MPH, the vehicle lost motive power and stalled. The contact was able to coast the vehicle to the shoulder of the roadway. The vehicle was restarted and operated normally. The check engine warning light was illuminated. The vehicle was taken to the dealer and was diagnosed with the crank shaft positioning sensor, motor generator unit (MGU), and Hybrid battery control module failure. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 15,000.

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