NHTSA Complaint #11530400 — 2020 SUBARU OUTBACK

I had a fault/issue with the Electronic Parking Brake on my 2020 Subaru Outback that resulted in a vehicle fire. I had set the electronic parking brake, and received a warning light. I retracted the electronic parking brake and the warning light disappeared. I did this twice. The warning light stayed off. I drove the car and the passenger rear brakes caught on fire, damaging the brakes, the electronic parking brake motor, the brake caliper, the wheel bearing, the ABS sensor and all wiring to that wheel. I had the vehicle towed to the dealer. The dealer had the vehicle for over 2 months. In that time, my insurance inspected the vehicle. The dealer inspected the vehicle. The dealer had a Subaru (Subaru of America) factory tech visit and inspect. Subaru factory sent out a second tech (from quality control) to inspect the vehicle. The dealer tech and both Subaru factory techs could not determine the root cause of the failure. Subaru replaced all components damaged in the fire (at my cost) and sent me on my way without a determination of what caused the issue. Issue was well documented here... https://www.subaruoutback.org/threads/parking-brake-fault-caught-on-fire.551030/ I have attached a scan of the Subaru Dealer repair order.