NHTSA Complaint #11530348 — 2017 FORD EXPLORER STRUCTURE:BODY

Complaint Details

ODI Number	11530348
Vehicle	2017 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	June 5, 2023
Date Filed	July 4, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ID

Consumer Description

Since June 5th, 2023, I have had to have the passenger side windshield pillar mount trim replaced 3 different times due to clips breaking and the trim piece begins to become unattached when driving. It was replaced again yesterday and not even 2 hours after it was replaced, the top clip that is attached to the trim piece and clicks into the body of my car, it already broke off from the trim piece and the top of the trim piece is loose again. This is absolutely unacceptable and a major safety issue.

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