NHTSA Complaint #11530138 — 2017 HYUNDAI ELANTRA

The contact owns a 2017 Hyundai Elantra. The contact stated upon coming to a complete stop, the vehicle accelerated unintendedly over a concrete bar and drove up a hill. The contact depressed the brake pedal but to no avail. The contact steered the vehicle to the right direction to avoid entering a pool. She then crashed into multiple objects including trees, concrete parking bars, and multiple vehicles before coming to a stop. The air bags did not deploy upon impact. The contact was taken to the hospital by ambulance and was treated for injuries to her neck and back. A police report was filed. Due to the failure, the vehicle was towed to an independent tow yard where it was destroyed. Parking barriers and trees were damaged as a result of the failure. The manufacturer was notified of the failure. The failure mileage was approximately 25,000.