NHTSA Complaint #11530132 — 2021 JEEP CHEROKEE

The contact owns a 2021 Jeep Cherokee. The contact stated that while his wife was driving approximately 25 MPH, there was a clunking sound coming from the rear of the vehicle, and the vehicle would not properly accelerate. The vehicle was immediately driven to a nearby mechanic who diagnosed that the rear driveshaft had detached from the vehicle and was striking the ground. The rear driveshaft was replaced, and the vehicle was repaired. The local dealer had examined the vehicle and was unable to determine how the rear driveshaft had detached from the vehicle. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 27,364.