NHTSA Complaint #11530093 — 2021 RAM 1500
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11530093 |
| Vehicle | 2021 RAM 1500 |
| Component | VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 42,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OK |
Consumer Description
The contact owns a 2021 Ram 1500. The contact stated that the U-Connect system inadvertently kept reconnecting, preventing the HVAC system and defroster from operating as designed. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the U-Connect system needed to be replaced. The vehicle was not repaired due to parts being on backorder. The manufacturer was not contacted or notified of the failure. The failure mileage was approximately 42,000.
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