NHTSA Complaint #11530002 — 2014 CHEVROLET SONIC

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11530002
Vehicle 2014 CHEVROLET SONIC
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

My auto started out with a Check Engine Light. I noticed the engine smelled of overheated radiator and coolant smell. Parts were replaced for fix (Hose)...but check engine light continued as well as the overheated coolant smell. The auto was placed for checking on machine for codes for check engine light, but none of codes made sense to Mechanic. Told to bring back for further testing/looks. Brought back several times. No idea what was wrong but last time I was told I needed to leave for extended testing and test driving as gears were not shifting in D struggled engine for me, no acceleration and RPMs raced at times. (Dangerous and unpredictable on highway and in town). Now I turned in for testing to Chev Mechanic, and now am facing a part that was replaced in control of electrical (over $500) and after they repaired that and tested I am told that I have a TOTAL TRANSMISSION REPAIR over $5200 - for a 2014 auto!!! It was in with dealership mechanics a total of 6-7 times. I was informed the electrical controls were confusing the engine reactions. Auto a dealers for $5200 + $500 repairs now 20230702 and problems seen & looked at since March for smell of overheating radiator, fix if hose (wonder if really needed), continued check engine light, refill of radiator fluid, codes checked and did not give correct evaluation. Eventually the transmission needs replaced out, at time that there is RPM revs, no acceleration while driving and gears heard to struggle in engine. Mileage now over 97000. Estimate on mileage, i do not have all documentation before me. Extended Powertrain warranty from dealership started at year 2015!!! Anything older not allowed, so I am told I have to pay the entire bill.

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