NHTSA Complaint #11529902 — 2020 CADILLAC XT5

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11529902
Vehicle 2020 CADILLAC XT5
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

After a rainy highway speed 50 mile trip I stopped to get a Lotto ticket at my local store. I shut the vehicle off. It took me approximately 2 to 3 minutes to buy the Lottery ticket. I started the vehicle and noticed that my power steering was not operating. I could barely move the steering wheel ( it seemed locked) and I barely made my 10 mile trip to my house using secondary dirt roads . I called my dealer and was told that sometimes after an overnight of non use the problem would go away. The next morning I started the vehicle and the power steering was back to normal. I took it to my local Cadillac dealer and they scoped it and found no defect codes recorded. I was very fortunate that the incident didn’t occur while driving at I-75 . At high speeds without steering it would have resulted in possible multiple serious injuries or deaths. I hope that their is a possible fix to the steering loss but my dealer has no clues at this time. Mileage on my vehicle is approximately 14500 miles. I currently have no confidence in this vehicle and will not have my 75 year wife drive it. My age is 77. Another serious incident that I had with this vehicle when it was new was the automatic forward collision braking . I was making a left turn and for no reason the car suddenly braked hard and stalled. I was fortunate that the oncoming traffic stopped and gave me a chance to restart and move away from the intersection. The problem was resolved by my dealer by reducing the sensitivity of the forward collision braking.

Related Complaints for the 2020 CADILLAC XT5

Other STEERING Complaints

#11676576 The shift gear cracked and became inoperable serious safety issue. Unable to place the car in park reverse or drive
#11639461 Faulty termostat which creates reduce steering error code PO128, tempeture indicator is not listed on the dash board,...
#11463281 While driving at low speed lost all power steering . Was able to get it back home . When checked again later power s...
#11414624 POWER STEERING ASSIST HAS FAILED ON 2 OCCASIONS. THE FIRST IN LATE JAN. 2021, WITH APPROX 2000 MILES ON THE ODOMETER,...
#11287919 DRIVING THE CAR NORMALLY AT NIGHT THE DASHBOARD LIGHTS WENT TO FULL INTENSITY WITHOUT DRIVER INPUT, AND WOULDN'T CHAN...

Recent Complaints for the 2020 CADILLAC XT5

#11711510 SEAT BELTS The contact’s father owns a 2020 Cadillac XT5. The contact stated that while attempting to use the driver's side rear...
#11696053 UNKNOWN OR OTHER WHEN BACKING OUT OF GARAGE THE BACKUP CAMERA STOPS WORKING IN THE SUN LIGHT MUST WAIT 2 MINUTES FOR IT TO START WORKI...
#11681744 ELECTRICAL SYSTEM Auto shut down completely in the middle of the road. No one including tow truck driver could not put vehicle into ne...
#11681744 UNKNOWN OR OTHER Auto shut down completely in the middle of the road. No one including tow truck driver could not put vehicle into ne...
#11650352 POWER TRAIN When driving on the interstate traveling roughly 70 miles an hour went to accelerate and vehicle transmission made a ...
Check any vehicle history by VIN - Free vehicle history report