NHTSA Complaint #11529892 — 2020 BMW X3

When we closed the front driver seat of the car while the car was parked, the back moonroof glass exploded, meaning the glass shattered into a ton of little pieces. Those glass pieces fell all over the back seat. There was no external cause such as something falling on the glass, etc. This happened at the same time as when we closed the front driver door. There were no seen issues with the glass prior to it breaking such as cracks or otherwise, and we had just bought the car BMW certified 2 months prior. BMW has indicated they are not taking responsibility, as they "can't rule out external forces" (although there are clearly none) and told me to reach out to my insurance for coverage. Glass falling all over the back seat is clearly a safety issue.