NHTSA Complaint #11529832 — 2015 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11529832
Vehicle 2015 KIA SOUL
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

Yes before my car went to limp mode on the interstate it stalled several times and had a flashing gear wrench sign flash several times .I looked for recalls after telling the dealership what happened,and all the did we was update the flash on the ECU . I had a local manager from midas in Decatur tell me that this 2015 model 1.6 liter engine were catching fire from an intake manifold malfunction to the engine and out the exhaust system . I really feel like the dealership should of replaced all of this or gave a total new replacement vehicle and or replaced my engine. They fixed nothing but charged me over 2 thousand dollars to fix the check engine light repair that didn't come on until they flashed my ECU . My vehicle still stalls and makes a funny loud rattling noise every time it starts to ingage in driving or downshifting as I decrease my speed to come to a complete stop . It uses more oil and gets hotter than any other vehicle I've ever owned. I really need this investigated and would like to be reimbursed for the pain and agony of this whole vehicle buyimg.experience.the kia corporate office actually sent me am extended warranty for 150 thousand miles but to be honest I don't think this motor has that much life in it because of the prior damage done by the 3 recalls . Thanks sincerely please help .

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