NHTSA Complaint #11529797 — 2013 FORD ESCAPE

The contact owns a 2013 Ford Escape. The contact stated while driving at an unknown speed, the low coolant warning light illuminated. The contact stated that two days later while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who informed the contact that coolant was leaking into the cylinder block causing a blown head gasket. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and provided the contact with a case number and referred her to the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling). The failure mileage was approximately 86,000.