NHTSA Complaint #11529720 — 2018 FORD TRANSIT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11529720
Vehicle 2018 FORD TRANSIT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

The cam phasers started giving us issues at 47,000 miles. At the time, Ford told us this was a normal thing with these vehicles and there was no concern. Now that I am at 103,000 miles, the phasers have gotten a lot worse where the vehicle stalls and misfires, along with a loud rattle at startup. Ford will not replace them under warranty now that I am out of warranty, even though I brought the vehicle in while it was in warranty and was told it was normal. This is an extremely common issue with the 3.5L Ecoboost engine, and something needs to be done about it. Ford already has a warranty extension program for the F150. They need to extend that to the other vehicles with the same engine that have the exact same defect.

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