NHTSA Complaint #11529652 — 2023 HYUNDAI TUCSON
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11529652 |
| Vehicle | 2023 HYUNDAI TUCSON |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
Car is 7 months old. We had it less than 2 weeks and a rock hit the windshield and caused a crack, which we had professionally repaired the next day. 3 weeks later another small rock hits the windshield and it cracks to the point we have to have it replaced. 5 weeks later another small item hits the windshield and it cracks and we have to have it replaced again. Today, a small rock hit the windshield and caused a crack that we will be having repaired tomorrow. I have never had a car where we had to have a repair or replacement of the windshield more than once every 1-2 years and this is the 3rd windshield in the car in less than 7 months. My insurance has covered the costs so far except for the time and trouble of me having to take time off of work to go to the windshield place and have it repaired or replaced. I complained to the Hyundai dealership about this situation and the service manager told me "maybe you should drive on a different road". We drive this car 2 times a week on well traveled paved freeways. This is insane and makes me concerned that the glass is too thin potentially being a danger in the case of an accident. Plus when you pay 45k for a car, you would expect the windshield to last more than a month at a time.
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