NHTSA Complaint #11529610 — 2017 CHEVROLET SILVERADO 1500

The transmission locked up while driving such that we came to a stop in traffic with our newborn and toddler in the back seat and were required to call 9-1-1 because the vehicle was stuck in a gear and would not move while we were in the middle of a road in traffic. The problem has been confirmed by a dealer that the transmission blew due to metal getting into the transmission from failure of transmission pan. There was minimal warning before it happened. Approx. 8 months prior we had taken it in to dealer because the RPMs were running high and and we’re told it was the 4 wheel drive causing it and approx. 2 weeks prior to this incident we heard grinding.