NHTSA Complaint #11529379 — 2011 FORD F-150 ENGINE

Complaint Details

ODI Number	11529379
Vehicle	2011 FORD F-150
Component	ENGINE
Date of Incident	July 1, 2022
Date Filed	June 28, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

Bought a used truck. That needed timing chain and cam phasers a week after I bought it from a Chevy dealer. They sent me to Ford dealer it cost $2800.00 a week later it did the same thing. I was out of town and could not get back in the month. So when I got back they scanned again and charged me again. Then told me it needs a new engine. So I contacted Ford customer service and they said nothing they can do. I owe $10,000.00 and they want $11,000.00 for an engine. I have had the truck for a year but it all started in first week of buying truck.

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