NHTSA Complaint #11529253 — 2016 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11529253 |
| Vehicle | 2016 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
The power steering assist failed and malfunctioned. Power steering assist does not work either standing still or driving. Turning engine off and back on corrects the problem but problem comes back without warning when driving. This conditions creates dangerous situation of crash or injury. No inspection has been done yet but will have it repaired tomorrow. Warning message on dash says, "Loss of Steering Power Assist". Also, messages light up, "Service Advance Trac" and "Hills Start Assist Not Available" There were no prior warning lamps or messages of symptoms of problem prior to failure.
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