NHTSA Complaint #11529106 — 2016 JEEP WRANGLER

By way of introduction, I am a seventy-five year old retired Arizona Highway Patrol officer, having left that service in 1992. In October 2016, I purchased new, a Jeep Wrangler Unlimited Rubicon from York Chrysler in Prescott, Arizona, VIN: [XXX]. Sometime after the purchase, the vehicle began to have a disturbing, recurring problem. While in normal operation, the engine will stop. It is as if the ignition has been turned off. The drill I have developed is, while the Jeep is coasting, to shift to Neutral, re-start the engine, shift to Drive, and proceed. Sometimes, the Check Engine Light activates, and sometimes, although less frequently, this is accompanied with the Electrical Stability Control (ESC) Off indicator light. The first time I documented the phenomenon with a visit to the dealership was 17 May 2023. However, I believe that the problem had happened several times prior to that date. Since then, the vehicle has exhibited this problem numerous times; sometimes at a stop, more often while proceeding in normal operation. The engine has stalled several times on the Phoenix, Arizona, freeway system during heavy traffic. Today, the engine stalled again, but would NOT re-start while coasting. I was forced to come to a complete stop, shift to Park, re-start, shift to Drive, and proceed. Often after a re-start, the transmission has difficulty in going into gear, even while in Drive. I have been advised at the dealership that the problem has occurred many times, to many drivers, but that Chrysler cannot diagnose the problem, and thus can’t fix it. Logic suggests that if a collision has not yet been precipitated by this condition, it surely will be… I have discovered that a class-action suite is being considered. Chrysler must be very aware of the problem, yet is effectively forcing owners of the affected vehicles to operate unsafe Jeeps on the public streets. In my opinion, the Federal Government needs to intervene with a mandatory recall. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (