NHTSA Complaint #11718635 — 2016 JEEP WRANGLER

Unsafe Vehicle, Unresolved Mechanical Failures – Serious Safety Concern On [XXX], I purchased a Jeep (VIN: [XXX] ) from Whipple Auto Sales. Since the purchase, the vehicle has experienced repeated mechanical failures that have created serious safety concerns. Approximately two weeks after purchase, the dealership replaced a fuel injector due to performance issues. About one month later, the vehicle began showing sensor codes and experienced sudden power loss while driving. On [XXX] the vehicle completely shut off while I was traveling on the highway, placing my safety at significant risk. The dealership initially stated that the key required reprogramming. However, after keeping the vehicle for approximately one month, they were still unable to repair the issue. The dealership later claimed the problem was related to the powertrain. Without resolving the issue or providing proper notice, they returned the vehicle to my residence in worse condition than when it was left with them. At this time, the vehicle is unsafe and unreliable, and I cannot confidently operate it. This situation demonstrates a lack of proper repair, accountability, and resolution. I am extremely concerned about the safety and reliability of this vehicle and the dealership’s handling of this matter. I am seeking a proper resolution to this issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)