NHTSA Complaint #11528758 — 2012 JEEP LIBERTY

I was driving on the roadway when suddenly the front driver side power switch (which controls the automatic windows, doors and mirrors), caught fire and started smoking. Unsure of what to do, I pulled over and tried to investigate. When the smoke subsided I drove to an oil change store, which had serviced my vehicle in the past, and asked for assistance from a technician on duty. While investigating, the power switch started smoldering again. The tech had no other option but to disconnect the power switch, by cutting the wires, to prevent future fire damage - as the wires and power switch had melted together. I contacted Jeep to share my concern but they declined assistance. I performed a Google search and found instances of two incidences similar to my experience. NOTE: I have a brief video but couldn’t upload it - photo option was the only option provided.