NHTSA Complaint #11528747 — 2020 TOYOTA COROLLA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11528747
Vehicle 2020 TOYOTA COROLLA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Just bought a used 20 Corolla SE and put less then 500 miles on it and got a "maintenance required return to dealer" notification on the dash and a warning message in my information screen via infotainment system. Dealer said they got nothing via a scan. The issue is the Coolant Bypass Valve. I reset the light on the dash and restarted my car with air off and it did not come back on. The second you turn on the air (the A/C in particular) the light immediately popped back on along with a new warning message. I've looked around and there's literally THOUSANDS of people reporting the same issue all on vehicles between 15k and 100k miles. The dealers also charge at least $600-$1100 to remedy this all too common issue as they will tell you it is not covered under warranty. I'm unsure of what promised damage to the vehicle could be but I know for a fact it's not nothing. Everyone is dumbstruck with how many people have this issue and there is still no Recall on this clearly terribly made Coolant Bypass Valve. It seems to apply of us that this is just a cash grab for Toyota

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