NHTSA Complaint #11528693 — 2023 ACURA RDX

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11528693
Vehicle 2023 ACURA RDX
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

My issue is with the liftgate on all Acura models including my own RDX. I was sitting on the edge of the van with the liftgate fully opened taking off my spikes after golfing. I inadvertantly triggered the fob in my pocket when i leaned forward causing the liftgate to close. At first i did not realize it was closing on me ,but jumped up and it caught me on my upper back. I avoided serious injury. Brought it to the dealership and it appears to be common to all makes of acura with liftgates. Serious pressure has to be put on the liftgate in order for it to stop . Page 177 of my manual states the if the liftgate detects resistance it will reverse itself. We tested it at the dealership and a great amount of pressure has to be used for it to stop and reverse. This is a serious defect and needs correction before someone gets seriously injured. The service advisor almost hurt her arm trying to get the liftgate to stop . It is not only my vehicle. the sensors do not react appropriately. I have had two Nissan Murano's before purchasing this vehicle and as soon as you got in the way of the liftgate as it closed it stopped and reversed itself. Acura has a serious problem here and it needs to be recalled and corrected immediately. I am totally surprised if this has not been brought to anyone's attention. Hopefully you will test this and see what I am expressing here. Thank you for you time and and I await your response .

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