NHTSA Complaint #11528623 — 2018 HONDA ODYSSEY

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11528623
Vehicle 2018 HONDA ODYSSEY
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I am having an identical issues as described in NHTSA ID Number 11526094. Vehicle hesitates when accelerating from a stop. Have been almost hit a couple times as it is unpredictable when this happens. This is a dangerous behavior and I cannot in clear conscience sell this minivan to another family. I have returned it to the dealer multiple times and they were eventually able to reproduce the problem and captured the behavior on diagnostic equipment. Their finding is that when the accelerator is slightly pressed, and then release (like one might do when entering an intersection to make a left hand turn) the transmission jumps to 5th gear. When the accelerator is pressed to complete the left turn, the transmission spends several seconds shifting from 4th to 3rd to 2nd before finally accelerating. This delay opens up the opportunity to get hit. The dealer concurred that this was a problem but then contacted Honda and they said this is normal characteristic with 2018 and 2019 model Odyssey's with the 9 speed transmission. This may be a normal characteristic with this model year according to Honda but it is not acceptable behavior for any type of vehicle. It is just a matter of time before an accident will happen. It happens often and seems to be getting worse over time including irregular/rough shifts while driving. See attached documentation.

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