NHTSA Complaint #11528560 — 2018 JEEP CHEROKEE

The contact owns a 2018 Jeep Cherokee. The contact stated that the vehicle failed to start. The contact placed the gear shifter in the park and the restart message was displayed. While driving at unknown speeds, the vehicle failed to accelerate as needed. While making a turn, the vehicle was difficult to steer. Additionally, the key fob was inoperable. There was an abnormal rattling sound detected. While driving, the vehicle was swaying. The contact stated that several unknown warning lights were flashing. The vehicle was towed to the local dealer where it was diagnosed that a wiring harness was loosened. The vehicle was repaired but the failure persisted. The manufacturer was not contacted. The failure mileage was approximately 120,000.