NHTSA Complaint #11528296 — 2019 TOYOTA RAV4

STRUCTURE:BODY issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11528296
Vehicle 2019 TOYOTA RAV4
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

All four doors retain water from an issue with wax/debris/substance that blocks the door drain holes and restricts water from draining properly. There is a TSB on this but it is not a recall level. I am told that standing water in a vehicle is not an issue, however I fail to understand how standing water would not rot away the doors as well as breed mold/bacteria. When calling the national hotline they are aware of the issue but since it is not a recall they would not honor covering the cost because it falls outside the standard warranty. For vehicles it affected (2019) the time the TSB was updated would fall outside the warranty time frame therefore making it that they would not need to cover the cost. There is nothing that could be done to prevent this since it is a defect with manufacturing and thus no warnings except when the car retains too much water it starts to pour out of the doors.

Related Complaints for the 2019 TOYOTA RAV4

Other STRUCTURE:BODY Complaints

#11717300 The hinge has broken from the body, causing the liftgate to fail to close the back trunk area of the vehicle. The def...
#11679398 I am reaching out regarding a structural issue I’ve experienced with my 2019 Toyota RAV4, specifically with the rear ...
#11675381 The roof of my SUV is leaking and it’s leaking into my two airbags. There’s a sunroof and the roof rack
#11665188 Back doors are completely water logged (full of water) and won't drain .
#11661564 I bought my Rav4 in 2019 brand new. For years, anytime there is a hard rain, the doors fill up with water. Water does...

Recent Complaints for the 2019 TOYOTA RAV4

#11719185 ELECTRICAL SYSTEM The contact owns a 2019 Toyota Rav4. The contact stated that while seated in the vehicle, while the vehicle was parke...
#11717558 VISIBILITY/WIPER On February 2, 2026, while driving approximately 65 mph on the freeway in Wisconsin, the panoramic sunroof glass on m...
#11715595 ENGINE I was driving down a road and my engine just stopped working lights came on saying there were several issues includi...
#11715053 STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS The rear trunk door would occasionally fail to open or shut for the last several years. It was inconsistent with thi...
#11714421 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Infotainment Center turns on and off, and will not work. Because the screen turns on and off, the camera for back up...
Check any vehicle history by VIN - Free vehicle history report