NHTSA Complaint #11528235 — 2010 CHEVROLET MALIBU

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11528235
Vehicle	2010 CHEVROLET MALIBU
Component	AIR BAGS
Date of Incident	April 1, 2023
Date Filed	June 22, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VT

Consumer Description

I was driving down the road after I bought the car and the steering suddenly went out the DIC said "service esc" and "service traction" and I could barely move the steering wheel I was lucky to be on a country road because if I was on the highway I could have lost complete control and caused an accident I took it to a mechanic and they said "the dielectric grease in the bcm connector wore out" when I googled it I saw there was a recall but when I contacted the dealer they said there was nothing they could do for me. this is very concerning as who knows how many malibus steering could randomly go out over such a stupid problem i could be available if you would like to inspect the car/systems

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