NHTSA Complaint #11528158 — 2020 TESLA MODEL 3

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11528158
Vehicle	2020 TESLA MODEL 3
Component	SERVICE BRAKES
Date of Incident	June 9, 2023
Date Filed	June 21, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

When driving on a longer trip, I have repeated sudden deceleration and sometimes harsh braking when using cruise control. This has also happened in normal daytime hours with no traffic around me on rural interstates. On my last trip, I had to keep my foot on the accelerator to keep the car at a constant speed. It is unnerving to me and very scary for passengers. It has made it impossible to use cruise when I have passengers. Tesla has said there is no hardware issue and have declined to service the car.

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