NHTSA Complaint #11528157 — 2016 JEEP PATRIOT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11528157
Vehicle 2016 JEEP PATRIOT
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

Vehicle keep stalling or losing power. We brought the Jeep to the dealer and they replaced the crankshaft and camshaft position connectors. The Jeep was "repaired" and the problem persisted. We returned the Jeep to the dealer and they replaced the sensor. All in all the Jeep was in the shop for 2 weeks. We were informed that there was a recall on other models. The vehicle was manufactured during the same period (May 19th 20216) as the other Jeeps but they did not repair it without charging us $858.00 We tried to go through the Company but they did not want to hear our concerns. The recall department was adamant that if the VIN Number was not listed they could not help us. We are seeking relief and wish our Vehicle to be included in the recall, since it was built during the time frame and that they had to replace that same defective part.

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