NHTSA Complaint #11528097 — 2022 CHEVROLET 3500

The contact owned a 2022 Chevrolet Silverado 3500. The contact stated while driving approximately 65 MPH and towing a trailer, the vehicle made an abnormal popping sound as if the transmission was jumping in and out of gear, and the vehicle lunged forward. The contact stated that several unknown warning lights illuminated. The contact stated he heard a loud roaring sound coming from the engine as if the engine was sucking air. The contact shifted to neutral (N) and revved the engine, and the vehicle seemed to operate normally however, the several unknown warning lights remained illuminated. The contact pulled off the road and attempted to open the hood when he noticed a flickering light coming from underneath the vehicle. The contact stepped back and noticed that there was an unknown fluid pouring from the vehicle. The contact stated that the A/C fan activated, and at that exact moment the vehicle had burst into flames. The contact stated that the Fire Department and the State Police arrived on the scene, and both issued reports. The contact stated that it took the Fire Department over an hour to arrive on scene and by then the vehicle and the trailer was a total loss. The vehicle was towed to an impound lot. The manufacturer had been informed of the failure. The failure mileage was approximately 60,000.