NHTSA Complaint #11528030 — 2016 TESLA MODEL S

SUSPENSION issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11528030
Vehicle	2016 TESLA MODEL S
Component	SUSPENSION
Date of Incident	June 19, 2023
Date Filed	June 20, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

while backing out from the garage at speed below 5 MPH I heard loud snapping sound from the front suspension, then immediately rubbing sound of the front passenger tire against the wheel well. Had the car towed to Tesla dealer in Burlingame CA, and upon inspection has been advised that Front Fore link assembly left and right have to be replaced at my expense since vehicle is out of warranty, yet only has 20k miles on it. If this happened while driving on the freeway the consequences would have been much more dire as reflates to safety. There was absolutely no warning signs that these critical parts are about to fail- absolutely shocking, yet Tesla refused to accept responsibility and Goodwill the repair cost. I am attaching the Tesla service invoice and the pictures of the broken fore link piece I have found underneath the car.

Related Complaints for the 2016 TESLA MODEL S

Other SUSPENSION Complaints

#11702321 — December 1, 2025 — The contact owns a 2016 Tesla Model S. The contact stated that while driving approximately 10 MPH and making a right ...

#11691703 — October 6, 2025 — Car was making a rattling noise and no indication on the car indicating that it was a suspension issue. Drove for a f...

#11676368 — July 26, 2025 — I was backing out of a parking space and the front driver side fore link broke. Internet search reveals this is a kno...

#11666935 — June 14, 2025 — on 5/20/25, I had my Tesla repaired as I had suspension issues. They repaired my car to rectify my suspension for bot...

#11625206 — November 14, 2024 — In December of 2023, my RIGHT rear axle broke when I accidently hit a curb. The car was repaired at the Tesla collisi...

Recent Complaints for the 2016 TESLA MODEL S

#11717158 — POWER TRAIN — February 11, 2026 — I am reporting a safety-related defect involving sudden loss of motive power on my 2016 Tesla Model S. During the dr...

#11715871 — VEHICLE SPEED CONTROL — February 5, 2026 — I was parking the car and gently tapped on the accelerator to inch forward. The car accelerated suddenly, crashed int...

#11711765 — BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING — January 18, 2026 — My 2016 Tesla Model S (45,500 miles) is experiencing a complete failure of the Media Control Unit (MCU1), resulting i...

#11711765 — ELECTRICAL SYSTEM — January 18, 2026 — My 2016 Tesla Model S (45,500 miles) is experiencing a complete failure of the Media Control Unit (MCU1), resulting i...

#11711765 — VISIBILITY/WIPER — January 18, 2026 — My 2016 Tesla Model S (45,500 miles) is experiencing a complete failure of the Media Control Unit (MCU1), resulting i...