NHTSA Complaint #11527954 — 2018 JAYCO TRAVEL TRAILER EAGLE

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11527954
Vehicle 2018 JAYCO TRAVEL TRAILER EAGLE
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

I am a ASE Master Mechanic and I do my own servicing. Recently I had some bad tires and bought new ones. Since I had the wheels off, I performed a wheel bearing and brake inspection. The rear left wheel had some small wobbling. When I took off the bearing cap I noticed hardly any grease. I took the hub off and there was hardly any grease on the inside bearing also. And I do mean hardly. It was like someone used a ½ teaspoon of grease for the 2 bearings. The outside bearing was so loose it almost fell apart in my hand. Upon further inspection I noticed the outside bearing and axel shaft showed some heat stress and the bearing race was loose. I changed the bearing and race. Repacked with grease and reassembled. Then noticed the rear axel aft shackel was broken from the frame. The wobbling wheel must have caused excess vibration, cracking the welds. The spring was pushed up against the frame. I cleaned up the area and rewelded shackle to the frame. I moved to the right side. After inspecting, bearings were good. Greased and reinstalled. I realize that buying axels, they are already assembled. But somebody should have removed the caps and checked for proper greasing prior to installing on the trailer. I do not use the trailer that often. But, those that do use their trailer often, may cause an issue later down the road before their first bearing repack could be performed.

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