NHTSA Complaint #11527924 — 2010 PORSCHE PANAMERA S

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11527924
Vehicle 2010 PORSCHE PANAMERA S
Component ENGINE
Date of Incident
Date Filed
Mileage 102,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

The contact owns a 2010 Porsche Panamera S. The contact stated while starting the vehicle, an unknown warning message was displayed on the instrument panel. The vehicle was taken to an independent mechanic, who diagnosed that the engine had failed, however, the mechanic informed the contact that they could not repair the vehicle. Additionally, the contact stated while driving 10 MPH, the engine made abnormal knocking sounds. The contact stated while making a turn, the engine seized. The check engine warning light was illuminated. The vehicle failed to restart and was towed to the residence. The vehicle was then towed to the dealer, who informed the contact that they could not repair the vehicle free of charge because the warranty had expired. The vehicle was towed back to the residence. The contact related the failure to NHTSA Campaign Number: 17V368000 (Engine) however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 102,000.

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