NHTSA Complaint #11527858 — 2018 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11527858
Vehicle	2018 KIA SOUL
Component	ENGINE
Date of Incident	May 1, 2023
Date Filed	June 20, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

My engine failed on the I-74 due to excessive oil usage that the original owner reported to Cronin Kia at 38,911 miles.The engine was never repaired and instead 6 miles later with me unaware of it having engine problems I was buying this car for my daughter to which after multiple complaints about it using oil and opening up claims it finally blew up.Now they say it is out of warranty. How does a car company get away with this?

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