NHTSA Complaint #11527837 — 2020 KIA TELLURIDE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11527837
Vehicle 2020 KIA TELLURIDE
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

Had my seven year old Granddaughter in my vehicle and was momentarily distracted and the traffic in front of me stopped for geese crossing. I was in cruise control and my forward collision warning system failed to work! No accident as I took the ditch. KIA America Inc. had a voluntary recall for this problem and I took it in to my dealer and they reprogrammed the system. Did not work so I called KIA to see when there would be a recall? They told me to take my vehicle to a different dealer? As this is a safety issue I am concerned and even though they acknowledged it is a problem they seem to not want to do anything!

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