NHTSA Complaint #11527703 — 2017 FORD FUSION WHEELS

Complaint Details

ODI Number	11527703
Vehicle	2017 FORD FUSION
Component	WHEELS
Date of Incident	May 15, 2023
Date Filed	June 19, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

The Ford dealer told me that my 2017 Ford Fusion has "swollen lug nuts" and must be replaced. They said that there is a potential for the lug nuts to fail and the wheel would fall off while driving. This will be at my own expense. My car has less than 22,000 miles on it and I feel that this a design/manufacturing issue on the part of Ford Motor Company.

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#11524972 — June 2, 2023 — Went for oil change & vehicle checkup (tire rotation, brake inspection, etc) at dealership & advised lug nuts (2 piec...

#11512550 — March 18, 2023 — Upon trying to stop at a stop sign my son was unable to stop in time and rolled into the roadway which caused a colli...

#11510442 — March 6, 2023 — This is for a 2017 Ford Fusion Platinum. Lug nuts have deformed and have to replaced at ~63,000miles. Why? Shops do t...

#11501903 — January 15, 2023 — Was told all 20 Lug Nuts were swollen and needed replacing. After paying $219.80 and researching this I saw that num...

#11455909 — March 9, 2022 — The lug nuts on the wheels have "swelled" so that the wheels cannot be removed in an emergency for replacement. This...

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