NHTSA Complaint #11527662 — 2016 FORD FOCUS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11527662
Vehicle	2016 FORD FOCUS
Component	ELECTRICAL SYSTEM
Date of Incident	June 18, 2023
Date Filed	June 19, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

The speakers are making a LOUD POPPING AND CRACKING. This is now happening with the radio turned off, and no Bluetooth connected to it. It even sometimes does it when the car is completely turned off. This sounds to me like an electrical issue for one. For two, this is an extreme safety issue, especially when I am driving. The last time it happened, it sounded like gunshots going off that that’s how loud it was, when my car was turned off completely, and now I am suffering from extreme tinnitus. Next time this could actually explode my eardrums. I have heard this to be an issue for multiple of these vehicles yet there has not been a recall on whatever may be causing this?! THIS IS AN EXTREME HEALTH/AUDITORY/NEUROLOGICAL SAFETY ISSUE.

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