NHTSA Complaint #11527408 — 2013 HONDA PILOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11527408
Vehicle 2013 HONDA PILOT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

I am writing this complaint since Honda has so many issues with their vehicles and it has boiled down to my 2013 Honda Pilot which has an engine check light issue related to P0301 – Bank 1 Piston Ring Issue. There was a class action suit on the same and noted in their Service Bulletin 13-082. However, the attorneys of both parties Honda and the plaintiffs reached some kind of deal even with the National highway safety board (Federal Agency) and many vehicles of 2013 were left out of the extension of warranty or repair of this issue, even though a Certified Dealer of Honda checked my 2013 Honda and confirmed it was the same issue. The deal done by these parties have not reached many owners of Honda Pilots for this issue. This is a disgrace to Honda and would encourage all car owner’s past, present and future to buy other cars other than those made by Honda. They have not yet resolved my issue even after all these months of trying. Even lawyers involved these in past cases have refused to help or talk on the matter. What are they hiding or what deals made w Honda, plaintiff, and the Highway Safety Board? I am an original believer of buying Toyotas, however I got a recommendation from family members and friends to get the Honda pilot who have similar vehicles of both Hondas and Toyotas, even though I was very reluctant to buy a Honda due to the horrific stories I have heard about Honda vehicles and experience w Honda personnel. So, I got a Honda pilot 2013 and my terrible recent experience w the car issues and the customer service a Honda corporate proved the terrible stories I had heard to come true. I had contacted Honda to resolve my issue on case which was due to a Honda know issue on the Piston ring issue also confirmed by the Honda Mall of GA Dealership on 11/2/22. The behavior of the case manager, Mr. Kantar Kennedy was atrocious and disgusting. They have closed the case 3 times. Not Resolved. NHTB and Honda are not resolving this issue.

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