NHTSA Complaint #11527400 — 2018 SUBARU WRX

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11527400
Vehicle	2018 SUBARU WRX
Component	POWER TRAIN
Date of Incident	February 10, 2023
Date Filed	June 16, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

The transmission began leaking fluid and has experienced slippage while driving. I took the vehicle to Hendrick Subaru in Feb. 2023 for diagnostics and was told the leak was unserviceable and needed replacement. I was told they detected minor slippage at the time. It is now June 2023 and the dealer is telling me that the transmission is not going to be replaced, but rather "resealed" and they are now claiming there is no record of it ever slipping and they cannot replicate it. Subaru took months to approve any type of repair so I was forced to drive my vehicle while it continued to leak transmission fluid, which could have potentially caused additional damage.

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