NHTSA Complaint #11104249 — 2018 SUBARU WRX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11104249
Vehicle 2018 SUBARU WRX
Component ENGINE
Date of Incident
Date Filed
Mileage 1,750 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

THIS ISSUE OCCURS ON ACCELERATION , MOST NOTICEABLE WHEN MERGING ONTO FREEWAY FROM ON RAMP 1/2 THROTTLE , THE VEHICLE STARTS TO ACCELERATE NORMAL THEN HITS AROUND 4200 RPM AND THE BOOST GAUGE GOES NUTS FLUCTUATING UP AND DOWN AND THE VEHICLE LOOSES POWER , HESITATES , SURGES ( LIKE A FLAT SPOT ) THEN FINALLY GETS A LITTLE HIGHER IN RPM AND IT WILL PICK UP AGAIN THROUGH THE REST OF RPM GAUGE , MOST NOTICEABLE IN LOWER GEARS ( MINES A 6 SPEED MANUAL , I HAVE TAKEN THE CAR TO DEALER ON 5/30/18 WITH 1380 MILES ON THE ODOMETER , HUFFINES SUBARU DENTON TEXAS , TONY THE SERVICE MANAGER DROVE MY CAR AND DUPLICATED THE COMPLAINT , HE THEN PROCEEDED TO GET ANOTHER NEW WRX OFF THE LOT SIMILAR TO MINE AND AGAIN DUPLICATED THE COMPLAINT ( SO THIS IS A KNOWN ISSUE ) THE DEALER CLAIMS ITS JUST A DESIGN IN THE CAR , ITS VERY UNSAFE AS YOU THINK YOU WILL GET UP TO SPEED AND THEN IT HESITATES WHICH COULD CAUSE AN ACCIDENT , THE DEALER DID SAY THEY WOULD OPEN A CASE WITH SUBARU TECHLINE WHICH THEY DID NOT , SO I CALLED SUBARU CUSTOMER SERVICE AND FILED A COMPLAINT , THEY CALL BACK 2 DAYS LATER AND TELL ME WE SPOKE TO DEALER NOTHING WE CAN DO , SO I PROCEEDED TO DO AN INTERNET SEARCH AND FOUND NUMEROUS PEOPLE COMPLAINING ABOUT THE SAME ISSUE ON 17-18 WRX MODELS , I CURRENTLY HAVE 2006 MILES ON THE CAR AND ITS STILL DOING THIS , NOT SURE IF ITS A DRIVE BY WIRE , THROTTLE MAP ISSUE OR A FLAW IN THE FACTORY TUNING CAUSING THIS BUT IT NEEDS TO TO BE ADDRESSED AND FIXED , VEHICLE GIVES FALSE SENSE OF SECURITY ON ACCELLERATION .

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