NHTSA Complaint #11527258 — 2021 THOR MOTOR COACH MAGNITUDE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11527258
Vehicle 2021 THOR MOTOR COACH MAGNITUDE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

A wiring harness was found pinched, pins bent and broken, apparently in the process of mating the motorhome body to the cassis cab. This cable has power in it and could result in a vehicle fire. Thor has been completely unresponsive in assisting me, despite acknowledging it’s out of warranty, and I simply needed verification of their integration to the chassis, to reassure the after market warranty that this wasn’t something “tampered with”. As a retired fire fighter, I have seen the result of RV fires. They burn fast, and people die. I felt I had no option but to refer this after their intransigent and dismissive attitude. I can supply additional documentation when I retrieve the vehicle from the shop.

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