NHTSA Complaint #11384080 — 2021 THOR MOTOR COACH MAGNITUDE

TL* THE CONTACT OWNS A 2021 THOR MAGNITUDE BB35 BUILT ON A 2020 FORD F-550 CHASSIS N/A. THE CONTACT STATED WHILE STATIONARY AT A TRAFFIC LIGHT, WHILE THE DEPRESSING THE ACCELERATOR PEDAL, THE RV MADE AN ABNORMAL NOISE AND STARTED TO ROLL BACKWARDS. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STOPPED THE RV BY DEPRESSING THE BRAKE PEDAL. WHILE SHIFTING TO PARK, THE RV CONTINUED TO ROLL BACKWARDS. THE CONTACT STATED HE USED THE PARKING BRAKES TO KEEP THE RV FROM MOVING. THE RV WAS TAKEN TO WAY SCARFF FORD COMMERCIAL TRUCKS (119 7TH ST NE, AUBURN, WA 98002: (888) 394-6998) WHERE IT WAS DIAGNOSED WITH NEEDING THE DRIVE SHAFT TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 6,671.