NHTSA Complaint #11527180 — 2022 VOLKSWAGEN TIGUAN

ELECTRICAL SYSTEM:SOFTWARE issue reported to NHTSA

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Complaint Details

ODI Number	11527180
Vehicle	2022 VOLKSWAGEN TIGUAN
Component	ELECTRICAL SYSTEM:SOFTWARE
Date of Incident	November 29, 2022
Date Filed	June 15, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

2022 VOLKSWAGON TIGUAN- Consumer states "Approximately (6) months after purchase. I began having trouble with software module I took my vehicle back to the dealer for repairs on 11-29-2022 with one attempt but, to this date, the dealer has been unable to correct the problem. Attached is a copy of the repair order which document the dealership's attempt to repair my vehicle. This problem software module replacement (substantially impairs the use and value of my new vehicle) or creates a serious hazard.) Therefore, if you and/or your dealer are unable to correct this problem, I will expect you to REPLACE OR REPURCHASE) the vehicle pursuant to annotated. Please contact me on receipt of this letter to arrange a mutually convenient date and time for you to have an opportunity to inspect my vehicle and make necessary repairs."

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